PAYMENTS AND SHIPPING
PAYMENT
The 7th CLOSE online store accepts payment by VISA / MasterCard / American Express / Euro Card. The full payment is charged before the package is dispatched. Credit card payment is made with our merchant partner and also Paypal. All transactions are encrypted and 100% secure.
SHIPPING CHARGES
Shipping charges will be added to your order at check out. Domestic shipping charges are £7 whilst international shipping charges are £23. Please see below regarding taxes and duties for international orders.
CURRENCIES
7th CLOSE store cannot be held responsible for any currency exchange rates you may have while making a transaction on our website.
INTERNATIONAL TAXES & DUTIES
7th CLOSE can not take responsibility for delays due to customs clearance. Unfortunately this is beyond our control. Orders do not include possible taxes and duties which may be applied by customs authorities on delivery into your country. Import Duties and Taxes are the responsibility of the customer. If you fail to comply with customs and consequently the parcel is returned to 7th CLOSE you will be liable for the additional fee’s charged for return and re-delivery.
For more information on what duties and taxes may be payable by you prior to the delivery of your parcel, we strongly recommend checking your local customs website or contacting them directly prior to placing your order.
For more information on what duties and taxes may be payable by you prior to the delivery of your parcel, we strongly recommend checking your local customs website or contacting them directly prior to placing your order.
UK DELIVERY
All our UK orders are delivered by Royal Mail/DHL. All UK orders will be delivered within 3-5 working days upon completion of order production. Delivery includes tracking details and requires a signature upon arrival.
EUROPE DELIVERY
All our Europe orders are delivered by the amazing team at DHL. All European Express Delivery orders will be delivered approximately 3-5 working days after the dispatch date. Delivery includes tracking details and requires a signature upon arrival.
US/CANADA/REST OF THE WORLD DELIVERY
All US/Canada/Rest of The World orders are delivered by DHL. All US/Canada/Rest of The World orders will be delivered approximately 3-5 working days upon completion of order production. Delivery includes tracking details and requires a signature upon arrival.
*US/CANADA/REST OF THE WORLD/INTERNATIONAL deliveries may be forwarded onto 3rd party handlers. Details and tracking for this are always provided in the confirmation of dispatch email. Please contact 3rd party handler to re-arrange delivery if you have missed it.
*Please note 7th CLOSE provide tracking details for every order shipped. We expect customers to use tracking to ensure completed delivery. Customers may be liable to additional shipping fees after the 2nd failed attempt of delivery to the customer.
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*US/CANADA/REST OF THE WORLD/INTERNATIONAL deliveries may be forwarded onto 3rd party handlers. Details and tracking for this are always provided in the confirmation of dispatch email. Please contact 3rd party handler to re-arrange delivery if you have missed it.
*Please note 7th CLOSE provide tracking details for every order shipped. We expect customers to use tracking to ensure completed delivery. Customers may be liable to additional shipping fees after the 2nd failed attempt of delivery to the customer.
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